Terms & Conditions

Last updated: July 2026

Please read these Terms & Conditions carefully before using our website or placing an order. By accessing shopnovaandco.co.uk or purchasing from us, you agree to be bound by these terms.

1. About Us

Nova & Co is an online women's fashion retailer operating under the domain shopnovaandco.co.uk. For any queries, contact us at hello@shopnovaandco.co.uk.

2. Using Our Website

You agree to use our website for lawful purposes only. You must not misuse our site by introducing viruses or other harmful material, attempting to gain unauthorised access, or engaging in any conduct that disrupts or damages our services.

3. Orders & Contract

When you place an order, you are making an offer to purchase. A contract is formed when we send you an order confirmation email. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors or suspected fraud.

4. Pricing & Payment

All prices are displayed in GBP (£) and include VAT where applicable. We reserve the right to change prices at any time. Payment must be made in full at the time of ordering. We accept major credit/debit cards and other payment methods as displayed at checkout.

5. Delivery

We aim to dispatch orders promptly, but delivery times are estimates and not guaranteed. We are not liable for delays caused by third-party couriers or circumstances beyond our control. Risk of loss passes to you upon delivery.

6. Returns & Refunds

Our returns and refund policy is outlined on our Return Policy page and forms part of these Terms & Conditions.

7. Intellectual Property

All content on this website — including images, text, logos, and designs — is the property of Nova & Co and is protected by copyright law. You may not reproduce, distribute, or use any content without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Nova & Co shall not be liable for any indirect, incidental, or consequential loss arising from your use of our website or products. Our total liability shall not exceed the value of your order.

9. Consumer Rights

Nothing in these Terms & Conditions affects your statutory rights as a consumer under UK law, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

10. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated date. Continued use of our website constitutes acceptance of the revised terms.